A Quick Guide to Student Services

ACADEMIC ADVISING
Jordan Student Academic Center 2220
http://advising.gallaudet.edu
Academic Advising is responsible for meeting with new incoming students to conduct new student interviews, assist students with course selections, meet with students to plan their academic career here at Gallaudet, provide interests and skills testing for students who are unsure of their major, advise students regarding their future careers, assist students in declaring their major, and provide crisis intervention, academic progress reports, and academic contracts for students who need more support to ensure academic success.

ACADEMIC TECHNOLOGY
Merrill Learning Center 1120
http://acadtech.gallaudet.edu
Academic Technology maintains several computer labs on campus which are accessible to students for use and technology classrooms primarily in the Jordan Student Academic Center. Academic Technology also maintains the GDOC system and if students have difficulty with accessing GDOC, Academic Technology can assist with this. Academic Technology also provides assistance and training in the use of relevant software essential to developing presentations and academic work such as the Microsoft Office Suite and Adobe Creative Suite. Academic Technology also maintains the online helpdesk where faculty, staff, and students can submit tickets for assistance with problems with their computers, internet access, and so forth.

ATHLETIC DEPARTMENT
Field House 144
www.gallaudetathletics.com
The Athletic Department is responsible for overseeing all Gallaudet sports teams and the Intramurals (IM) Program.

CAMPUS ACTIVITIES
Jordan Student Academic Center 1000
http://ca.gallaudet.edu
Campus Activities is a place where students can go to find information about events taking place on and off campus. Campus Activities provides a host of different programs and activities such as movie nights on Fridays and Saturdays and leadership trainings/conferences. Campus Activities is also responsible for overseeing all student organizations and their activities as well as ensuring compliance with the hazing policy. Other services that Campus Activities provides are room reservations (Sprint MPR, Flex A/B, Foster Auditorium, Ely Patio), poster and banner approvals, and poster/banner supplies (fee based on materials desired).

CAMPUS ACTIVITIES, COMMUTER LOUNGE, AND COMMUNITY RELATIONS PROGRAMS
Jordan Student Academic Center 1000
http://sa.gallaudet.edu
The Campus Activities, Commuter Lounge, and Community Relations Office oversees Campus Activities, Commuter Lounge, and the Community Relations Programs.

CAREER CENTER
Jordan Student Academic Center 2221
http://careercenter.gallaudet.edu
The Career Center is a place where students and recent Gallaudet graduates can go for resources on available jobs on and off campus. The Career Center maintains an extensive library with excellent references and resources. The Career Center is also where students can go for resume and cover letter review and feedback, work on job interview skills, and sign up for interviews for prospective employers. The Career Center also provides guidance in obtaining internships locally, nationally, and internationally.

COLLEGE OF PROFESSIONAL STUDIES AND OUTREACH
Hall Memorial Building S141
http://cpso.gallaudet.edu
The College of Professional Studies and Outreach (CPSO) provides summer school courses, professional training workshops and institutes, and youth camps. CPSO also provides classes throughout the year, which are open to faculty, staff, and students, such as yoga, knitting, and arts and crafts.

COMMUTER LOUNGE
Ely Center B02A
http://sa.gallaudet.edu/commuterlounge.xml
The Commuter Lounge is a place for off-campus students to go before classes, between classes, or after classes to store their books, eat meals, work on their homework, rest, or to get information on available apartments/houses, renter's rights, and so forth.

COMMUNITY SERVICE PROGRAMS
Ely Center 103
http://sa.gallaudet.edu/CSP.xml
Community Service Programs is where students and student organizations can go to find different community service opportunities and receive guidance in searching for opportunities to perform community service and service learning off campus. Community Service Programs is also responsible for tracking the hours to verify that students meet their required number of community service hours for graduation and to verify that student organizations have met their number of events required to stay active. Community Service Programs also works closely with faculty to implement and integrate service learning opportunities in their classes.

CONSORTIUM PROGRAM
Registrar's Office, Chapel Hall 101
http://www.registrar.gallaudet.edu/consortium.xml
The Consortium Program located in the Registrar's Office is where students go to register for courses provided at area universities who are members of the Consortium of Universities in the Washington Metropolitan Area. Participation in the Consortium Program provides students opportunities to take advantage of diverse academic offerings, enhance their major curriculum, and/or to explore new interests.

DEPARTMENT OF PUBLIC SAFETY
Carlin Hall Basement
http://dps.gallaudet.edu
The Department of Public Safety (DPS) is responsible for providing safety and security on campus and many services. DPS is a place where students can get general information or obtain their ID card if they need a new one or to replace a lost card. DPS also provides a central lost and found service, can take passport photos, register your bicycle with the Metropolitan Police Department, engrave personal belongings with identifying information (Operation ID) to assist DPS and MPD in verifying ownership if the property is stolen, and on campus escort services. DPS is also the main contact for any emergencies that occur on campus.

ENGLISH LANGUAGE INSTITUTE
Hall Memorial Building E253
http://eli.gallaudet.edu/
The English Language Institute provides comprehensive immersion programs in English as a Second Language to international as well as a few American students. American Sign Language (ASL) and cultural studies courses are also offered, enabling students to gain proficiency in English and ASL in order to qualify for, and thrive after, admission to Gallaudet or other U.S. universities.

ENGLISH WORKS!
Jordan Student Academic Center 1221
http://englishworks.gallaudet.edu
English Works! provides free tutorial assistance for students who are taking English courses. English Works! also provides writing tips for students who are writing research papers and mentoring to students who need support in improving their English and developing confidence in writing.

FACILITIES DEPARTMENT
Central Utilities Building
http://facilities.gallaudet.edu
The Facilities Department is responsible for ensuring the cleanliness, good operation, and preservation of the buildings, grounds, and other facilities that comprise the University. The Facilities Department does so by operating, maintaining, and repairing the buildings, building systems, and grounds at Gallaudet University. If you have any maintenance issues or concerns, you can contact the Facilities Department.

FINANCIAL AID
Chapel Hall G02
http://financialaid.gallaudet.edu
Financial Aid is a place where students can go to apply for the various scholarships, financial assistance, grants, grants-in-aid, and student loans that are available. Financial Aid is also a place where students can go to discuss different ways to finance their education here at Gallaudet.

FIRST YEAR EXPERIENCE
Jordan Student Academic Center 1241
http://fye.gallaudet.edu
The First Year Experience (FYE) is the leader on campus in regards to programs and services which are designed to provide first-year students with experiences that foster a smooth transition to college and academic success. FYE also offers the First Year Seminar (FYS) course that is one of the requisite courses for all students. FYE also works closely with many departments on campus that provides services to first-year students such as Academic Advising, the Honor's Program, Student Affairs, and undergraduate departments and services.

GALLAUDET INTERPRETING SERVICE
Fay House
http://gis.gallaudet.edu
The Gallaudet Interpreting Services provides professional interpreting services to students, faculty, and staff for Gallaudet-sponsored events. Interpreters are also provided for students who participate in Consortium courses and close-vision interpreting and tactile signing is provided for deaf-blind students.

GALLAUDET RESEARCH INSTITUTE
Hall Memorial Building S439
http://gri.gallaudet.edu
The Gallaudet Research Institute (GRI) is an internationally recognized research center on deafness and is a source for small or large grant funding opportunities. GRI is also responsible for research and presentations as well as providing reviews of research done by Gallaudet faculty, staff, and students.

GRADUATE SCHOOL AND PROFESSIONAL PROGRAMS
Fowler Hall 210
http://gspp.gallaudet.edu
The Graduate School and Professional Programs (GSPP) is responsible for graduate school admissions. GSPP is also a source of information for prospective students, current students, and faculty regarding the graduate offerings and research at Gallaudet.

GRADUATE STUDENT ASSOCIATION
Ely Center 216
http://aaweb.gallaudet.edu/GSPP_GSA.xml
The Graduate Student Association (GSA) is the governing body for graduate students. GSA also provides resources, support, and social events for graduate students.

HEALTH AND WELLNESS PROGRAMS
Ely Center 103
http://hwp.gallaudet.edu
The Health and Wellness Programs (HWP) provides programming and information on how to lead a healthy lifestyle. Peer Health Educators, undergraduate and graduate students, are available to talk with students on a wide range of topics regarding healthy living. HWP also has a wide array of resources available for students.

HELPDESK, MEDIA, AND CLASSROOM SERVICES
Hall Memorial Building W121
Tech helpdesk: http://helpdesk.gallaudet.edu
Media Equipment Reservations: http://media.gallaudet.edu
The Helpdesk, Media, and Classroom Services handle equipment reservations for all University-level buildings on campus and provides equipment that University faculty, staff, and students may pick up to use on a short-term basis. Priority is given to providing equipment for undergraduate and graduate courses. Classroom/meeting setups are also available.

HONORS PROGRAM
Jordan Student Academic Center 1231
http://honors.gallaudet.edu
The Honors Program provides students with stimulation and daily challenging experiences with the goal of fostering personal, academic, and professional growth. It encourages Capstone projects, critical thinking, and emotional intelligence and works with individual students towards a premier academic experience, and ideally, graduating with Honors.

INFORMATION TECHNOLOGY SERVICES
Edward Miner Gallaudet Building B01
http://its.gallaudet.edu
Information Technology Services (ITS) is responsible for the operation of Bison, Campus, and E-mail accounts as well as wired and wireless internet access which requires the use of Cisco Clean Access. Students can go to EMG B09 for assistance with software issues on their computers.

INTRAMURAL PROGRAMS
Field House 105
http://www.gallaudetathletics.com/insideathletics/Intramurals/index
Gallaudet University Intramurals would like to welcome the University community to the recreation and leisure experience. The goals of Gallaudet's Intramurals Program are to: 1. provide participants with an opportunity to have fun and partake in healthful exercise; 2. develop recreational skills; 3. help participants learn to compete within a system of rules; 4. establish a long-term interest in sports and physical activities that will carry over into later life; 5. channel participants' energies and enthusiasm into a positive outlet that promotes and develops good sportsmanship, fair play, social poise, team loyalty, and spirit.

MENTAL HEALTH CENTER
Kellogg Conference Hotel at Gallaudet University 3202
http://mhc.gallaudet.edu
The Mental Health Center provides confidential one-on-one counseling and therapy, group counseling sessions, anger management counseling, couples therapy, and assessment services for students. Consultation, specialty evaluations, and referrals for private therapy are also provided by the Mental Health Center.

MULTICULTURAL STUDENT PROGRAMS
Hall Memorial Building E150
http://odes.gallaudet.edu/msp.xml
Multicultural Student Programs (MSP) provides support and services primarily to racial and ethnic minority students and organizations on campus. MSP strives to promote an understanding of the importance of diversity and a climate of acceptance on campus. MSP provides a large range of programming which includes cultural/social events, workshops, conferences, discussion panels, rap sessions and student leadership development.

OFFICE OF CAMPUS MINISTRIES
Ely Center 114-118 (with events and services also occurring in Jordan Student Academic Center Chapel)
http://sa.gallaudet.edu/campusministries.xml
The Office of Campus Ministries (OCM) provides religious services, counseling on religious matters, special discussion groups, internships, community service projects, vocational counseling, and religious fellowship groups. There are staff from these following traditions: Baptist, Catholic, Chi Alpha/Assemblies of God, Episcopal, Jewish, Lutheran, Mormon/Latter Day Saints, Seventh Day Adventist, and United Methodist.

OFFICE OF DIVERSITY AND EQUITY FOR STUDENTS
Hall Memorial Building E150
http://odes.gallaudet.edu
The Office of Diversity and Equity for Students (ODES) is responsible for overseeing the Office of Multicultural Student Affairs, the Multicultural Student Programs, Mentoring Program, Keeping the Promise: Educating Deaf Black Males, and Keeping the Promise: Latino Students.

OFFICE OF STUDENT CONDUCT
Ely Center 103
http://sa.gallaudet.edu/StudentConduct.xml
The Office of Student Conduct (OSC) is responsible for educating students, staff, and faculty regarding University policies and procedures. OSC, through the use of disciplinary conferences and disciplinary hearings, strives to educate students to be responsible and civil members of society. OSC, in collaboration with Health and Wellness Programs, is responsible for referring students to alcohol and/or drug educational programs when students are found responsible for violation of the alcohol and drug policy.

OFFICE OF THE OMBUDS
Ely Center 113
http://ombuds.gallaudet.edu
If you wish to resolve a problem that is interfering with your ability to study, the Office of the Ombuds is the place to go. The Ombuds serves as an impartial, independent, informal, and confidential conflict management resource to help resolve complaints and conflicts which stem from University policies, programs, services, and relationships. Examples of University-related concerns include academic issues (e.g., grade disputes and faculty evaluations), non-academic issues (e.g., housing and student accounts), and harassment and discrimination (based on race, religion, creed, gender, age, ethnicity, national origin, disability or sexual orientation). In order to adhere with the Code of Ethics and the Standards of Practice of the International Ombudsman Association (IOA), the Ombuds cannot do the following: offer legal advice, be your personal advocate, breach confidentiality, conduct formal investigations, mandate policies or formally adjudicate issues, or serve as an official agent of notice for the University. However, the Ombuds can do the following: listen to your concerns, analyze your issues, generate options, assist with your action plan, provide referrals and information about resources, advocate for fairness, serve as an effective and positive change agent, recommend changes in policies and procedures when appropriate, apprise administration of identified patterns and trends, and assist with communications and mediation. There is no wrong time or reason to visit the Ombuds.

OFFICE FOR STUDENTS WITH DISABILITIES
Jordan Student Academic Center 1220
http://oswd.gallaudet.edu
The Office for Students with Disabilities (OSWD) provides support services, counseling, advising, advocacy, specialized testing, referral services, reader/scribe services, textbook conversion to large print and Braille, and accessibility consultation for students with disabilities to support the students and encourage students to develop a sense of confidence and autonomy.

OFFICE OF INTERNATIONAL PROGRAMS AND SERVICES
Hall Memorial Building E254
http://oips.gallaudet.edu
The Office of International Programs and Services (OIPS) provides international students assistance with immigration issues and law updates, social and cultural adjustment issues, conflict resolution, cultural events planning, academic advising, referrals to other units on campus, and addressing financial concerns. OIPS is also responsible for coordinating global outreach programs (global internship program, foreign studies, and international internship program). Students who are interested in participating in study abroad or doing an internship in another country should get in touch with OIPS.

REGISTRAR'S OFFICE
Chapel Hall 101
http://registrar.gallaudet.edu
The Registrar's Office is responsible for class registration, scheduling of classes and final exams, ensuring that faculty submit grades, and the printing of unofficial and official transcripts. For transfer students, the Registrar's Office is responsible for the transferring of credits from another college/university to Gallaudet. The Registrar's Office is the center point for most room reservations on campus for academic space such as classrooms.

RESIDENCE LIFE AND HOUSING
Ely Center 132
http://reslife.gallaudet.edu
The Office of Residence Life and Housing is responsible for overseeing the six University residence halls and Kendall Apartments. Residence Life and Housing provides quality programming, ensures the safety and security of the residents, proper referrals to available services on campus, maintains discipline in the residence halls, and runs several paraprofessional programs in and out of the residence halls. Residence Life and Housing also provides a fee based incoming and outgoing fax service in the main office for students.

RISK MANAGEMENT
College Hall 310
http://gallaudet.edu/af/riskmanagement.xml
Risk Management assists and advises the University community in its risk management responsibilities by identifying, analyzing, evaluating, and controlling risk to minimize or eliminate threat of damage, accident, or injury to individuals and property. In the event of an accident, the Risk Management office assists the University in recovering its assets in a cost-effective manner. Risk Management is also responsible for developing and maintaining a program for effective protection of the University's staff, faculty, teachers and students, property, and income.

STUDENT BODY GOVERNMENT
Ely Center 222
http://sbg.gallaudet.edu
The Student Body Government (SBG) is the governing body for undergraduate students. SBG also provides resources, support, and social events for undergraduate students.

STUDENT CENTER PROGRAMS AND SERVICES
Ely Center 103
http://sa.gallaudet.edu
The Student Center Programs and Services Office oversees the Campus Activities, Commuter Lounge, and Community Relations Programs, Community Service Programs, Health and Wellness Programs, and the Office of Student Conduct.

STUDENT FINANCIAL SERVICES
College Hall B-04
http://gallaudet.edu/af/financeoffice_studentfinancialservices.xml
Student Financial Services (SFS) is where students go to sign promissory notes and conduct business registration and get the current ID sticker. Students who have questions regarding their student bill should go to SFS to have their questions or concerns answered. SFS is also responsible for processing student account refunds, student account billings, VR authorization checks, and employee tuition waivers. SFS is also where students should go to make payments to their student accounts.

STUDENT HEALTH SERVICES
Peter J. Fine Student Health Center
http://gallaudet.edu/af/shs.xml
Student Health Services (SHS) provides general health services, medications, women and men's health care, referrals, sports physicals, and health insurance for students.

STUDENT SERVICES
Jordan Student Academic Center, Post Office
http://gallaudet.edu/af/postalservices.xml
Student Services, located in the Post Office in the basement of the Jordan Student Academic Center by the Marketplace is where students can go to upgrade their meal plans or to purchase more dining dollars. If students experience problems with their laundry cards or if the laundry machine malfunctions, students can go to Student Services to have their laundry card replaced and their money refunded. Student Services is also responsible for overseeing postal services and the distribution of campus mail.

TRAVEL-ON
Ely Center B02B
http://www.tvlon.com
The Travel-On office is located in the Commuter Lounge and is a place where faculty, staff, and students can go to arrange travel (both leisure and business-related). Travel-On can make airline reservations, Amtrak or EuroRail reservations, spring break tours, and cruises, car and/or hotel reservations.

TUTORING AND INSTRUCTIONAL PROGRAMS
Jordan Student Academic Center 1221
http://tip.gallaudet.edu Tutoring and Instructional Programs (TIPs) provides free tutoring, writing advice, and academic support service for undergraduate and graduate students in all courses except English. TIPs provides one-on-one tutoring or group tutoring for students on many different subjects and tutors are trained students or staff members.